Privacy Policy
Plain English: we don't sell your data, we don't share it with third parties to make a buck, and the only reason we collect anything is to deliver the HVAC service you asked for.
What We Collect
- Contact form data: your name, phone, email, service address, and the description you give us. Used only to respond to your service request.
- Phone calls: we may record service calls for training and accuracy. We'll tell you if we are recording.
- Website analytics: anonymized usage data via Google Analytics and Microsoft Clarity (page views, browser type, general geolocation by IP). Used to improve the site.
- Service records: what we did at your home, parts replaced, dates. Required for warranty documentation.
- Payment info: if you pay by credit card, the transaction is processed through our payment processor (Stripe). We don't store full card numbers.
What We Don't Do
- We don't sell your contact info to anyone, ever.
- We don't share with marketing list brokers.
- We don't use your data to retarget you with ads.
- We don't send promotional email unless you opted in explicitly.
Wells Fargo Financing Applications
If you apply for financing through the Wells Fargo Home Projects® card link on our financing page, your application data goes directly to Wells Fargo on their secure servers. Hoosier Daddy HVAC never sees or stores your SSN, income, employment data, or credit information. The financing relationship is between you and Wells Fargo Bank, N.A.
Cookies
This site uses minimal cookies — analytics (Google Analytics, Microsoft Clarity) and tag management (Google Tag Manager). No advertising cookies. You can disable cookies in your browser settings without affecting site functionality.
Your Rights
If you want to know what information we have about you, want it deleted, or have any privacy concerns, email privacy@hoosierdaddyhvac.com. We respond within 30 days, usually within 5 business days.
Children
This site is not directed to children under 13. We don't knowingly collect information from minors.
Changes
If we update this policy, we'll change the "Last updated" date at the top. Material changes will be announced on the site.
Contact
Hoosier Daddy HVAC LLC
1521 Jaques Dr, Lebanon, IN 46052
privacy@hoosierdaddyhvac.com
(765) 894-0047